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The X32 has the network connector and others on a large main board, available from This board will help if your RJ45 connector is damaged. There are two boards you might need to look at: There are plenty of service centres that can do this for, but here is the detail needed if you want to look at doing it yourself. Easiest way to test is to wriggle the connector with a cable plugged in, see if the LED changes, or the desk can connect.Īssuming you have reached this point without resolving the problem, the next stage opens up the X32 and starts changing circuit boards. if socket pins looks ok, has the whole socket been yanked hard the cord if someone tripped over the network cable? If you are unlucky, this can actually break the connector off the circuit board inside the X32. You might want to clean the tines on the connector with a cotton bud soaked in isopropyl alcohol. have a look at the pins inside the network socket on your X32, make sure there are no bent pins or damage. If all of these things say that you have a problem inside the X32, the final stage of diagnosis is to look at physical damage and then replacing circuit board inside X32. does not ever come on, irrespective of anything plugged in or not = you have a damaged network module inside X32

if it is on all the time without anything plugged in = you have a damaged network module inside X32 what is the orange LED on X32 RJ45 network connector doing? On the basis that these tests DON'T work, you might have a problem with the network port in the X32. If your laptop can't see the X32 with static address, then you might have a problem inside the X32. you can try setting a static IP address on X32 instead of DHCP, and then see if X-Edit can see it on the network. Assuming that you are using DHCP in the X32 to get a network address from your router, are you seeing a sensible IP address like 192.168.1.20, or are you seeing ? If you are seeing the 169.254, it means your X32 can't find the DHCP server. You will need to use static IP addresses on X32 and laptop for this. try the simplest possible network with your X32, which is just a network cable directly to your laptop, no switch involved. do a factory reset on the X32 (save your settings to USB stick first) does the network cable to X32 work properly (test cable with another device)